Welcome to our website! As we have the ability to list over one million items on our website (our selection changes all of the time), it is not feasible for a company our size to record and playback the descriptions on every item on our website. However, if you are an American with a disability we are here to help you. Please call our disability services phone line at 817-893-5500 during regular business hours and one of our kind and friendly personal shoppers will help you navigate through our website, help conduct advanced searches, help you choose the item you are looking for with the specifications you are seeking, read you the specifications of any item and consult with you about the products themselves. There is no charge for the help of this personal shopper for any American with a disability. Finally, your personal shopper will explain our Privacy Policy and Terms of Service, and help you place an order if you so desire.

Selecting a new mattress is a very important decision. At SleepCity we know how important a goodnights sleep is and we guarantee that you will sleep comfortably on your new mattress. If you are not satisfied with the comfort of your mattress within 120 nights of your purchase we will do whatever we can to make sure you are sleeping well. SleepCity is committed to helping you find the right mattress and to your healthy night’s sleep.

120 Day Sleep Guarantee Details:

Your body takes time to adjust properly to a new mattress so we require you to sleep on your new mattress for 30 days. If you are not happy with your mattress prior to the 120th day you can exchange your mattress with only a $149 fee, and a nominal delivery fee. There are no refunds equal or greater value exchange (one time only). Adjustable bases, pillows, accessories and furniture are not returnable.